The machine pierces through the classic capsules, how does the capsule not get damaged?
The capsule is designed so that there are holes placed that let the water pass through without any trouble. Many tests have been done to make sure neither the capsule nor the machine gets damaged during the process.
How long do they last? If you take care of them and wash them after each use, they will last a few years.
Is there a guarantee if the product does not work? Yes. If you have any kind of issue with the capsule please contact us at: firstname.lastname@example.org
Will my machine lose its warranty if I use your capsule?
Absolutely not. Using our capsule is the same as using a compatible capsule from a brand like Lavazza®, the only difference is that our capsule does not create any waste.
Won’t the capsule get too hot after each use?
The capsule will indeed be hot after each use. You should wait 1 or 2 minutes before grabbing it with your hand. You can however grab it with a tool and place it under water to speed up the process. To make things easier we recommend you chose one of our discounted packs with several capsules in case you are planning to make coffees for family and friends.