Returns and Refunds
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.Refunds
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just email us, send along with a pic and we'll give you your money back in full.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.